Peppertree Vacation & Travel Club
Welcome to the Equivest Members section of our website! As a result of our acquisition of several former Peppertree Resorts and their assets in July 2007, the Equivest Vacation & Travel Club became part of the Festiva family. As mentioned in our 2007 Annual Report, we agreed with the previous owner’s efforts to retire the Equivest name. As the Peppertree name has been used in the past and is connected to several of the affiliated resorts, going forward, the name Peppertree Vacation and Travel Club (PVTC) will be used.
Fall is in full swing and we are loving the cool, crisp weather and colorful leaves at our Asheville headquarters. We are thrilled to announce that our Charitable Fund Golf Tournament, held last month at our flagship resort Ellington at Wachesaw Plantation East in Murrells Inlet, S.C., was a huge success. A grand total of $57,000 was raised for Festiva's Charitable Fund. For more information and photos, visit our Facebook page, check out the event's blog post or read the full press release.
Speaking of cooler weather, Festiva's Asheville offices are collecting donations for Western Carolina Rescue Ministries' Coats for the Cold warm clothing drive throughout the month of October. If you are in the Asheville area, please consider donating coats, hats and gloves to someone who needs to stay warm. If you would like to drop them off at one of our Asheville offices, please send an e-mail to Sara at email@example.com.
With the holidays right around the corner, we are very excited about our 9th Annual Holiday Charity Auction that will be held in early December. All proceeds will be donated the Asheville-Buncombe Community Christian Ministries (ABCCM). In 2011, we raised a record-setting $18,000 and we hope to do even more this year! Read more about last year's event on our blog. Our employees work hard to handcraft or purchase items that are donated for the auction, and we are always honored to receive donated items from businesses and individuals as well. If you are interested in contributing to our auction, please send an e-mail to Sara at firstname.lastname@example.org.
September 2012 News
As summer is winding down, we are keeping busy at Festiva. We've had lots of exciting news from our corporate headquarters as well as at our resorts, with much more on the horizon in the coming months.
Be sure to check out the Festiva Blog for the latest and greatest about Festiva, our resorts and their fabulous destinations, and check out the press room for the latest Festiva and industry news including:
- Member names Festiva’s new beach house in contest
- Festiva’s corporate headquarters expands in Asheville
- Festiva is featured in vacation ownership article in SmartMoney magazine
And much more!
August 2012 News
Please click the image below to view the Summer 2012 Issue of Journeys. Journeys is produced by Festiva's Communications department at no cost to you and is one step we are taking to better communicate with our members about news and updates at our properties and within the company. We hope that you enjoy this and all future issues. There is a chance to win a drawing for a free Flip Video Camera in this issue, so be sure to check it out!
Look for the Fall 2012 issue in November. To be sure that you receive notification of upcoming issues, or if you have any suggestions for features that you would like to see in the future, please send an e-mail to email@example.com. Visit our Press Room for previous issues of Journeys.
May 2012 News
Please click the image below to view the Spring 2012 Issue of Journeys. Journeys is produced by Festiva's Communications department at no cost to you and is one step we are taking to better communicate with our members about news and updates at our properties and within the company. We hope that you enjoy this and all future issues. There is a chance to win a drawing for a free Flip Video Camera in this issue, so be sure to check it out!
Look for the Summer 2012 issue in August. To be sure that you receive notification of upcoming issues, or if you have any suggestions for features that you would like to see in the future, please send an e-mail to firstname.lastname@example.org. Visit our Press Room for previous issues of Journeys.
August 2011 News
Festiva Hospitality Group is pleased to announce that we have purchased the development rights, unsold inventory and management company at Coconut Malorie. Beginning September 1, Festiva Management Group will assume management of the property. Coconut Malorie will be the newest vacation option for Festiva Adventure Club members, and approximately 1600 weeks owners will be added to Festiva's member base with this acquisition. Click here to read more.
Summer 2011 News
We are thrilled with the progress that has been made on renovations, improvements and new construction at several of our properties including Blue Ridge Village in Banner Elk, NC; Paradise Harbour Club & Marina in Paradise Island, Bahamas; Ellington at Wachesaw Plantation East in Murrells Inlet, SC; and Church Street Inn in Charleston, SC. Please visit our Facebook page for photos of these updates!
Effective April 1, 2011 there will be a change in the Peppertree Vacation and Travel Club (PVTC) policy for renting additional points. In previous years there has been a significant amount of excess inventory in PVTC. In an effort to keep the maintenance fees as low as possible most of the excess inventory has been removed from PVTC over the last couple of years which means there are not as many excess points available for members to rent.
Therefore the price to rent additional points above your yearly allotted points will be $0.35 per point and members will be limited to renting only 50% of the number of points owned.
As our reward to those Peppertree Vacation & Travel Club members who have paid their 2011 maintenance fees and special assessments by January 1, 2011, we will be sending out gift cards good for a free Relaxing Retreat to use during 2011. These are designated weeks of the year at several of our resorts that you now have the ability to book absolutely free without having to use your points.
You must register your account with a valid e-mail address at www.festiva.travel/members before reserving your relaxing retreat.
July 30, 2010
All Peppertree Vacation & Travel Club members should have received a mailing from us within the last few weeks outlining several options for your membership.
Please note that we are extending the conversion deadline outlined in this mailing to August 15, 2010 (instead of August 1).
If you did not receive the mailing or the e-mail notification about the deadline extension (sent July 30), please write to us at email@example.com with your name and most up to date contact information.
June 17, 2010
We are sending a very important mailing to all Peppertree Vacation & Travel Club members. You should receive yours sometime within the next two weeks. If you have any questions at all about the content of this mailing, please contact Member Services at 866-933-7848 or firstname.lastname@example.org.
If you do not receive this mailing by July 15 please contact Owner Services to update your contact information.
Please visit our Member News section to read an e-mail that was sent to members on November 10 regarding the results of the member survey that we sent last month.
September 2009 News
Over the past few months, we have become aware of certain resale companies claiming to be affiliated with Festiva Adventure Club who are contacting our owners regarding the sale of their timeshare. Festiva Adventure Club does not have a resale program at this time, we are not affiliated with any resale company, and we do not share any of our owners' and members' contact information with any non-affiliated third-party companies.
On April 29, 2009, we sent an e-mail to all PVTC members whose e-mail addresses we have on file regarding the recently formed Advisory Committee. This section of our website dedicated to the Peppertree Vacation & Travel Club is a direct result of the first Advisory Committee meeting that was held on May 6, 2009.
If you did not receive that e-mail, then we may have an outdated e-mail address in your account, or we may not have one for you at all. To ensure that we have your most up to date contact information so that you will receive all of our e-mail notifications and newsletters, please write to email@example.com and include the full name as it appears on your account, your current e-mail address and any other contact information that you wish to update, and indicate that you are a Peppertree Club member.
To read the e-mail about the formation of the Advisory Committee, please visit the Member News section of this page.
A letter from our CEO
Don Clayton, Festiva Adventure Club Chief Executive Officer, takes a personal interest in ensuring that all of our members are served to the best of our ability and that as a company and individual employees, Festiva Adventure Club strives to provide the best customer service that we can. Mr. Clayton’s follow up letter to PVTC members after the advisory committee meeting was mailed to all members on May 28, 2009.
If you did not receive the letter, please visit the Member News section of this page.