We are passionately committed to improving people’s lives by providing a lifetime of travel, vacations, and priceless memories. We guarantee to show you all the benefits of vacation ownership and our vacation club. We guarantee that you will enjoy your time spent with us and we appreciate you taking time to visit one of our Festiva resorts.

Eligibility. To be eligible for this offer, owner/member must attend a 90-minute vacation ownership presentation. All owners on the deed and/or contract must attend the presentation. If current significant other is not on the deed and/or contract, they must still attend the update presentation.This package is only valid for owners/members who are not in arrears on their mortgage, loan payments, or who owe maintenance fees. Owners/Members must not owe more than thirty-two thousand dollars $32,000) on their mortgage/loan contract. All touring guests must check-in with at least one valid government ID, such as a driver’s license, passport, state ID card, etc. If you have made a reservation with your ownership or membership, this package cannot be used within three (3) months of the reservation. You cannot use this package if you have attended an owner/member update in the last six (6) months or three (3) months for new members. This package is not valid for Festiva owners who have refinanced or downgraded within the past twenty-four (24) months, who have been released from or defaulted on a previous contract, or have canceled a contract with Festiva within the previous twelve (12) months. This offer may not be combined with any other offer/solicitation/discounted or transient rental stay. This vacation does not include airfare, gratuities, meals, toll reimbursement, or gas for transportation.

Reservations/Changes. This package is not transferrable and the package guarantees hotel accommodations for a family of 4 on a space available basis. Minimum room occupancy of 2 travelers is required. Travel dates requested inside of 30 days are limited, and are based on hotel availability. If your package contains multiple destinations, you may split your vacation into multiple trips. Resort fees and hotel taxes may vary based upon date of travel and destination, which Owner/Member must pay directly to the hotel or property. Reservations for special events and peak travel dates for certain destinations may require an additional fee varying from $20 to $200 per night. This vacation package expires 12 months from the date of purchase (unless otherwise stated during time of purchase). Package extensions are available for purchase upon request. To learn more about package extensions, please log into your account through www.festivagetaways.com. Failure to check-in to your scheduled reservation(s) will result in the traveler being charged for the currently published nightly rate to the credit card on file. Please call Customer Service at 800-339-5120 to discuss cancellations or make changes to your reservations.

Reservation Change and Cancellation Policy. Purchasers have 30 days from date of purchase to cancel the vacation package for a full refund. If your check-in date is modified less than fourteen (14) days prior to your check-in date, a $125.00 Late Cancellation Fee will be required. Customers with reservations who fail to show up on their scheduled check-in date, will have a $200.00 No-Show Fee charged to their debit card or credit card (dependent upon the method of payment used to purchase the vacation package), and will forfeit any prepaid fees or deposits. By making a reservation in response to this promotion, you are agreeing to this policy.

Washington Required Disclosure. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date.

Rental Car. If your package includes a Florida car rental, you must call 800-339-5120 to reserve and confirm pick up location and dates (7 days advanced notice required). Car rentals can be picked up at any non-airport location outside of Florida for up to $49 for weekly reservations and up to $10 a day for daily reservations. Car rentals picked up in the state of Florida are only available at the following airport locations: Orlando, Sanford, Daytona Beach, Tampa, and Ft. Lauderdale. Select packages with car rentals will be given Economy level cars unless otherwise stated in the travelers account online. If you are interested in adding a rental car to your vacation or upgrading your existing rental, please call 800-339-5120. The car rental must be used in conjunction with hotel accommodations associated with this package. Drivers must be at least 25 years old (standard car rental agency policy). Driver is responsible for standard taxes, optional surcharges, optional insurance, upgrades, additional rental days and/or applicable drop off charges. If applicable, these fees are billed by the car rental agency upon pick-up or drop-off.

Attraction Tickets or Other Promotional Items. If your package includes attraction tickets or similar promotional items, they will be issued upon completion of the Owner/Member update presentation.


These terms & conditions are subject to change without notice.

Florida Seller of Travel Number: ST39899
Washington Seller of Travel Registration Number: 603 48 1718
Iowa Travel Agency Registration Number: 1174
California Seller of Travel Registration Number: 2117312-50

This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund. California law requires certain sellers of travel to have a trust account or bond. Resort Travel & Xchange Inc., has a bond issued by the Cincinnati Insurance Company in the amount of $100,000.00. This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund.

Festiva Getaways Address
4700 Millenia Boulevard, Suite 405
Orlando, FL 32839

FOR FURTHER INFORMATION, PLEASE VISIT www.festivagetaways.com OR Call 800-339-5120